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Travel GDS Integration: 350+ Airlines (incl LCC's) & 90,000+ Hospitality
03 May 2011

Global Loyalty is now tightly integrated with GDS travel platforms. We now enable loyalty program managers to embed within their loyalty programs over 350+ airlines (including a range of Low Cost Carriers), 90,000+ hotels, 35 rental car companies with over 30,000 rental car locations.

A key objective was to deliver a seemless end to end experience for members across all channels. Loyalty programs need to provide convenience and offer relevant / dynamic product that members are demanding. With our GDS integration we now provide members with an end to end booking / confirmation process including E-Ticketing for Airline products from within any loyalty program.

Uniquely we support a true multi-channel consistent process; all GDS sourced product can therefore be booked on a points+cash basis via our Web, Mobile and Tablet channels.

       


With GDS plus our integrated ticketing solution and wide range of E/M-Commerce capabilities we now provide unequalled breadth of on demand product choice for members with a highly efficient end to end B2B process back through to fulfillment providers.... Program Managers can now deliver relevant products dynamically to a programs members without the traditional administration overhead processing and handling costs.

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Innovative Tablet Solution for Loyalty
31 Mar 2011

Global Loyalty announces the beta release of its market leading tablet solution for loyalty. Initially supporting hospitality products, members of loyalty programs can now search and filter a vast range of accommodation plus utilise the built in location aware functionality and then purchase or redeem on a cash+points basis.

All other travel products via our upcoming GDS integration will shortly be supported as well as Sports, Events and Movie Tickets and general merchandise.

Importantly for the delivery of promotions around digital media products, tablets are a critical channel that program managers need to be able to access. Global Loyalty is working with leading fulfilment providers in the digital media space that will enable members to access a wide range of digital media including music, ebooks, movies, game subscriptions to be promoted and transacted within a loyalty program via leading tablet platforms.



Additionally we see kiosk and tablet loyalty solutions having a place in certain retail environments such as travel agencies, frequent flyer lounges, cafe's etc.

Global Loyalty is committed to further consolidating its lead in tablet solutions for loyalty and in a wider E-Commerce context. In this regard we will be progressively rolling out and porting to all major tablet platforms, namely Apple iPad, Android and Windows Touch devices throughout 2011.

With the Global Loyalty tablet solution loyalty program managers can further demonstrate a strong point of difference and added relevancy for their members.... deliver / promote all travel products, sports/events/movie tickets, merchandise and also digital media and enable purchase on a points+cash basis.

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Multi-Language / Localization - Добро пожаловать / Bienvenido
10 Jan 2011

Global Loyalty now brings multi-lingual support to its portal and mobile applications.

A flexible internally developed language administration framework enables translators to readily access and maintain system locale attributes across our administration and B2C processes.

Our translation framework allows clients to easily customise language attributes and also supports dynamic switching of locales within a website where enabled. In addition to website multi language capabilities mobile and the upcoming tablet applications are also supported in a similar manner allowing for easy switching between locales/languages.



Initially available in Spanish and Russian further languages will be progressively released in 2011, commencing with French and simplified Chinese.

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Mobile Loyalty: Location Aware & M-Commerce Points+Cash
28 Nov 2010

Global Loyalty today announced the release of its mobile web application for the iPhone that goes well beyond competitive offerings in the loyalty sector. Not only can a members view all loyalty related information such as points balance, transaction history and tier information we also enable program managers to push location aware earn promotions and redemption offers. Significantly all promotions can now be transacted upon by a member on the mobile on a points+cash basis (including Airline tickets, accommodation, rental vehicles, digital media, merchandise and Sports/Concert/Movie tickets).
                          
Our approach was to develop via mobile web rather a native application. The advantages include scalability, cross platform compatibility (rapid deployment to Android, Blackberry and now Windows Phone 7), consistent customer experience and use of open standards.
Being able to give that native application experience but served using open standards is a big win for both designers/developers and end users. The key objective was to replicate the look and user experience of a native application - the result we have delivered well exceeds these objectives.

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